Contact Us

At Modern Ozy, we're dedicated to offering friendly, dependable customer support whenever you need it. Whether you have a question about your order, need guidance on choosing the right size, or simply want to learn more about one of our products, our team is here to help at every step.

The simplest way to reach us is by email:

support@modern-ozy.com

For quicker assistance, we suggest including your order number whenever your enquiry concerns an existing purchase. This allows our team to locate your order faster and respond more promptly.

Each enquiry is carefully reviewed by a member of our Customer Support team, and we aim to deliver helpful, personalised assistance with every message.

While our office is closed on weekends and public holidays, you're welcome to email us anytime. We'll get back to you as soon as our team is back the next business day.

Our Customer Support team is here to help with:

•     Returns and refund requests.

•     Product sizing and fit advice.

•     Product-related questions.

•     Shipping and delivery enquiries.

•     General feedback and support.

•     Order status and tracking updates.

If you wish to return an item, please email us before sending your order back.

Our team will share the appropriate return instructions and walk you through the process. For full details, please see our Returns & Refund Policy.

Modern Ozy

Website: modern-ozy.com

Address: 10 Hazelhurst St, Kewdale WA 6105, Australia

Email: support@modern-ozy.com

Monday to Friday: 9:00 AM – 5:00 PM (AWST)

We aim to respond to all customer enquiries within one business day.